Spokeo Headset for Hearing Loss, with Wireless Mic

You have 30 days from delivery to send it back, with no explanation required. Simply email info@myspokeo.com with "refund request" and your invoice number: we send you a prepaid return label, so the return costs you nothing. You are refunded in full within 14 days of us receiving the parcel. The set only needs to come back complete and in good condition, in its original packaging, with the carrying case, the cable and the chargers.

Allow 2 to 5 working days for mainland France, by tracked Colissimo, from payment confirmation. Indicative times are 4 to 8 working days for Belgium, Switzerland, Luxembourg and Germany, and 5 to 10 working days for the rest of the European Union. Shipping is free worldwide, with no minimum order value, and you receive a tracking number as soon as the parcel is dispatched.

The set is covered by the two-year legal warranty of conformity from delivery, as well as the legal warranty against hidden defects. Should you run into any difficulty, our French customer service is available Monday to Friday, 9am to 5pm, on +33 1 83 64 72 27 or at info@myspokeo.com. Our customer support page also gathers the most common troubleshooting steps, which resolve the majority of situations without returning the product.

A hearing aid is a personalised medical device designed for permanent use. In many countries, hearing aids may be partially or fully covered by public health insurance. They are an effective solution, managed by qualified audiologists. Spokeo is a complementary listening assistant (PSAP) designed for occasional use: medical consultations, family meals, conversations in care homes. It requires no prescription and no fitting — simply turn on the headset and the microphone, which connect automatically. Its patented bi-conduction technology (air + bone conduction) and directional HD microphone isolate the voice of the person speaking for immediate understanding. Spokeo does not replace a hearing aid: it addresses situations where traditional fitting is absent, poorly tolerated, or insufficient.

No. Spokeo is a headset, paired with a wireless mic worn by the person speaking. Unlike an earpiece, nothing goes inside the ear: the headset sits on the head and comes off in one move, which suits older people, people who find small devices hard to handle and people who can't stand anything in the ear canal. The mic picks up the voice of the person speaking up close and sends it to the headset via Bluetooth, up to 10 metres away.

Spokeo is designed for anyone experiencing hearing comprehension difficulties, particularly seniors with mild to moderate hearing loss. It is especially suited for people who do not wish to or cannot wear traditional hearing aids, including those with cognitive impairments or reduced dexterity. Spokeo is also widely used by family caregivers, care home staff and healthcare professionals (doctors, nurses) who want to improve communication with their hearing-impaired patients. The mic is worn by the person speaking, which makes Spokeo unique: it makes the conversation easier for both sides.

Yes. Spokeo's directional HD Smart Mic captures only the voice of the person wearing it, filtering out background noise. Where a hearing aid picks up sound from the ear of the person listening, Spokeo's mic picks up the voice at the source, on the person speaking: speech is isolated thanks to the proximity and directionality of the microphone. This makes it particularly effective in noisy settings: common rooms in care homes, restaurants, family gatherings or medical offices. The sound is then transmitted via Bluetooth to the Sound Boost headset, which delivers it through dual conduction (air + bone) for optimal clarity.

Yes, Spokeo was specifically designed to meet the needs of facilities caring for elderly residents. In care homes, many residents with hearing loss do not, or no longer, wear hearing aids, for various reasons: cognitive impairment, handling difficulties, refusal to wear devices, or repeated loss and breakage. Spokeo solves this problem with ultra-simple operation (no settings to adjust, automatic connection) and a familiar headset format. The carer or visitor wears the clip-on microphone, the resident wears the headset: the conversation becomes immediately clear. After a trial in 5 facilities, the Emera group rolled it out across its 45 French-speaking facilities, with a 100% recommendation rate in its satisfaction survey (see the case study). Many care homes and senior residences have already adopted it for daily care, medication distribution and medical consultations.

The Spokeo set comes with free worldwide shipping. No prescription is needed: Spokeo is a listening assistant (PSAP category — Personal Sound Amplification Product), not a medical device. It is therefore immediately accessible, without any audiologist fitting. It is not reimbursed by public health insurance. When a hearing aid is not covered (lost, broken or replaced early), Spokeo costs 3 to 5 times less than a pair of hearing aids. For healthcare facilities (care homes, hospitals), funding may be available through care budgets or dedicated grants. A 30-day money-back guarantee is offered on myspokeo.com.

Spokeo uses a patented technology combining two modes of sound transmission: air conduction (sound passes through the ear canal, like a conventional headset) and bone conduction (sound vibrations are transmitted directly to the inner ear via the skull bones). This dual transmission ensures optimal sound quality even in cases of earwax build-up or partial obstruction of the ear canal, which is common among elderly people. The Sound Boost headset delivers sound through bi-conduction, while the directional HD Smart Mic captures the voice of the person speaking, filtering out ambient noise, with a Bluetooth range of 10 metres.

Yes, absolutely. Many users who already wear hearing aids use Spokeo as a complement in situations where their devices are not enough: noisy environments, important medical consultations, family meals, or when they want to give their ears a rest. Spokeo's bi-conduction headset can be worn without interfering with traditional in-ear hearing aids. Spokeo can also connect via Bluetooth to a television, allowing comfortable listening without disturbing others — a solution particularly appreciated by couples where one partner has hearing loss.

Yes. Many doctors, geriatricians, ENT specialists and caregivers recommend Spokeo to facilitate conversations with their hearing-impaired patients. In the satisfaction survey carried out by the Emera group in 5 facilities, 98.3% of respondents say Spokeo helps with communication and hearing, and 95% praise how easy it is to use (see the case study). Spokeo also received the First Prize at the Concours Lépine International 2025 (Grand Prix of the President of the French Republic), a distinction that rewards innovation and practical utility. The product is used in medical centres, private practices and care facilities.