Quelle est la différence entre Spokeo et un appareil auditif ?

Spokeo n’est pas une prothèse auditive. Il s’agit d’un assistant d’écoute sans fil qui combine conduction aérienne et osseuse, pour rendre la voix de l’interlocuteur claire et intelligible. Contrairement aux appareils auditifs classiques qui nécessitent un suivi médical, Spokeo est prêt à l’emploi, sans réglage, et adapté aux personnes en perte d’autonomie.

Est-ce que Spokeo convient aux personnes âgées vivant en EHPAD ?

Oui. Spokeo est conçu pour améliorer la communication en établissement, notamment entre soignants, résidents et visiteurs. Grâce à son micro intelligent, il rend la voix de l’interlocuteur limpide dans le casque, même en environnement bruyant. C’est une alternative idéale quand l’appareillage auditif est mal toléré ou inadapté.

Spokeo fonctionne-t-il même s’il y a du bruit autour ?

Oui. Le micro intelligent de Spokeo isole la voix de l’interlocuteur en filtrant les bruits environnants. Cela permet à la personne malentendante de se concentrer sur la conversation, même dans un lieu animé comme un restaurant ou une salle commune en EHPAD.

Spokeo est-il compatible avec les appareils auditifs ?

Oui. De nombreuses personnes utilisent Spokeo en complément de leurs appareils auditifs, notamment dans les situations complexes (environnements bruyants, présence de bouchons de cérumen, perte d’autonomie). Le casque à conduction osseuse de Spokeo peut être porté sans interférer avec des aides auditives classiques.

Est-ce facile à utiliser ?

Oui. Spokeo a été conçu pour être utilisé sans réglages complexes : il suffit d’allumer le casque et le micro, qui se connectent automatiquement. Aucun smartphone n’est nécessaire, et la recharge est simple. C’est un produit prêt à l’emploi, idéal pour les proches aidants et les établissements.

À qui s’adresse Spokeo ?

Spokeo est destiné aux personnes malentendantes, en particulier celles qui ne peuvent pas ou ne veulent pas porter de prothèses auditives classiques. Il est également très utile pour les aidants, les soignants et les visiteurs souhaitant communiquer plus facilement avec une personne âgée ou en perte d’autonomie.

Privacy policy

DATA PROCESSING

The data controller is Audiome, a company with a capital stock of 6,000 euros, incorporated with the Nanterre Trade and Companies Register under the EIN number of 808 752 109, and headquartered at 60 rue de Fontenay - 92350 Le Plessis-Robinson - France

PERSONAL DATA COLLECTED AND USED

We collect your personal data when you purchase products on our website, create an account on our website, subscribe to our newsletter, or request us to contact you. When you visit our website, cookies are placed on your computer.
We process the following types of data: name, first name, title, address, phone number, email address, IP address, login and usage data, location data, and financial data related to your bank account or credit card (if you make a purchase from us).
Please inform us of any changes to your personal data. You can use the contact details above to notify us of any modifications.

PURPOSES AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

The General Data Protection Regulation provides a legal basis for our use of personal information. This basis varies depending on the specific purpose for which we use your personal information. We refer to:

Performance of a contract when we provide products or services to you, or when we communicate with you regarding such matters. This includes using your personal information to enable order placement and processing, product and service delivery, and payment processing.
Our legitimate business interests and the interests of our customers when we improve our services, detect and prevent fraud and abuse to protect the safety of our customers, ourselves, or others, and when we provide you with advertisements based on your interests.
Your consent when we ask for your agreement to process your personal information for a specific purpose that we communicate to you. When you consent to our processing of your personal information for a specific purpose, you can withdraw your consent at any time, and we will stop processing your data for that purpose.
Compliance with legal obligations when we use your personal information to comply with laws.

COOKIES AND OTHER IDENTIFIERS

We use cookies and similar tools to enhance your shopping experience, provide our services, understand how customers use our services to make improvements, and display advertisements. For example:

To recognize you when you log in to our site;
To offer products and services that may interest you;
To keep track of items saved in your cart;
To prevent fraudulent activities;
To improve security;
To track your preferences.

We also use cookies to understand how our customers use our services so that we can make improvements. For example, we use cookies for research and diagnostics to improve the content of our site, our products, and to measure and understand the performance of our services.
We also use cookies to display certain types of advertisements, including for products and services that are not available on our site, and for relevant advertisements based on your interests.
Approved third parties may also place cookies when you use our site. These third parties include search engines, measurement and analytics service providers, social networks, and advertising companies.
Operational cookies will remain on your browser for 13 months after your last visit to our services, except for cookies used to remember your preferences regarding personal information, which may remain on your browser for up to 5 years. Other cookies remain on your browser for 13 months from the time you indicate your consent to their use.
Only operational cookies will be stored on your device. For all other types of cookies, your permission is required. Your browser settings will tell you how to prevent your browser from accepting new cookies, how to get a message when you receive a new cookie, how to disable and delete cookies, and when your cookies will expire.
If you block or refuse operational cookies in your browser settings, some features and services may not work. For example, you may not be able to add items to your cart or place an order. You may be required to adjust your preferences manually each time you visit one of our services.

SHARING OF YOUR PERSONAL DATA

We will not rent, sell, share, or disclose your personal data except as described herein or as otherwise stated at the time the data is collected.
We may share your personal data with our service providers under the conditions described herein or in our general terms of sale. We will only share your information in these circumstances so that our service providers can provide the service in question on our behalf. These service providers are not permitted to retain and use your personal data for other purposes, and they will always be required to keep your personal data confidential.
We may disclose your personal data to selected third parties, such as law enforcement or regulatory authorities, if we are required to do so to comply with any legal obligation, or if it is in our legitimate interests or to enforce or apply the terms of use of our site or other related contracts with you.

TRANSFER OF DATA TO THIRD COUNTRIES

If we process your personal data outside the EU/EEA, we will implement appropriate technical and organizational measures so that the data processing complies with the requirements of relevant data protection laws, including ensuring the protection of data subjects' rights. The transfer of personal data is based on the standard contractual clauses of the European Commission, which the European Commission considers to provide adequate guarantees for the protection of confidentiality, basic rights and freedoms, as well as for the exercise of associated rights.

RETENTION PERIOD FOR YOUR PERSONAL DATA

In case of sale, your data will be retained for a period of five years following delivery. In other cases, we will retain your personal data as long as necessary for legal or business reasons, including compliance with any regulatory requirements. We will delete your personal data when it is no longer required for the purposes for which we collected, processed, and stored your personal data.

SECURITY

We have implemented appropriate technical and organizational measures to protect your personal data against accidental loss or alteration, unauthorized disclosure, and unauthorized access by unauthorized persons. In case of a security breach, we will inform you as soon as possible if the breach represents a high risk to your rights (identity theft, discrimination against you, loss of reputation, or other major inconvenience, for example).

YOUR PRIVACY RIGHTS

You have the right to request information at any time about the personal data we process about you, the origin of the data collected, and how we use it. You also have the right to know how long we will retain your personal data and with whom we will share your data. If you request it, we can inform you (and provide a copy) of the personal data concerning you that we process and provide you with a copy. Your access may be limited to ensure the protection of the privacy of others, trade secrets, and intellectual property rights. You may also have the right to data portability. If you believe that the personal data we process about you is inaccurate or incomplete, you have the right to demand its correction. Please contact us and let us know how to correct your information.
In some cases, we are required to delete your personal data. This may be the case if you withdraw your consent. If you believe that your personal data is no longer necessary for the purposes for which we collected it, you have the right to request its deletion. You can also contact us if you believe that your personal data is being processed in violation of applicable law or other legal obligations.
If the required conditions are met, we will investigate when you submit your request for correction or deletion of your personal data. If applicable, we will make the changes or proceed with deletion as soon as possible. You also have the right to object to the processing of your personal information by us. You can also object to the use of your personal data by us for marketing purposes.
These rights can be exercised either by mail to the following address: Audiome - 60, rue de Fontenay, 92350 Le Plessis-Robinson - France, or by email: info@myspokeo.com.

RIGHT TO FILE A COMPLAINT

If you have concerns about how we use your data, please let us know, and we will respond to you and, if necessary, take steps to ensure that our practices are consistent with our obligations. If you are still not satisfied with how we use your data, you have the right to file a complaint with the relevant data protection authority. In France, the relevant data protection authority is the CNIL. You can contact the Commission Nationale de l’Informatique et des Libertés: 3 place de Fontenoy, TSA 80715 – 75334 Paris Cedex 07, tel: 01 53 73 22 22, www.cnil.fr.

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